PRIVACY POLICY AND COOKIES

This confidentiality policy defines and informs you of the way in which L’Atelier du Fromage Sàrl uses and protects the information that you transmit to us, if applicable, when you use this site accessible from the following URL: www. latelier-du-fromage.ch (hereinafter the “Site”).
Please note that this privacy policy may be amended or supplemented at any time by L’Atelier du Fromage Sàrl, in particular with a view to complying with any legislative, regulatory, jurisprudential or technological developments. In such a case, the date of its update will be clearly identified at the top of this policy. These modifications commit the User as soon as they are put online. The User should therefore regularly consult this confidentiality and use of cookies policy in order to be aware of any changes.

I PERSONAL DATA

In general, you can visit the L’Atelier du Fromage Sàrl Site without disclosing any personal information about yourself. In any event, you are in no way obliged to transmit this information to L’Atelier du Fromage Sàrl.
However, in the event of refusal, you may not be able to benefit from certain information or services that you have requested. As such, L’Atelier du Fromage Sàrl may ask you to enter your surname, first name, e-mail address, delivery address, telephone number, (hereinafter your “Personal Information”). By providing this information, you expressly agree that it will be processed by L’Atelier du Fromage Sàrl, for the purposes indicated in point 2 below as well as for the purposes stated at the end of each form.
In accordance with the General Data Protection Regulation adopted by the European Parliament on April 14, 2016, and the Data Protection Act of January 6, 1978, as amended, L’Atelier du Fromage Sàrl informs you of the following points:
1. Identity of the controller
2. The data controller is L’Atelier du Fromage Sàrl, with its registered office at Quartier du Pillial 6, 2123 St-Sulpice, Switzerland.
3. Tel. : +41 78 600 89 85

2. Purposes of processing

Atelier du Fromage Sàrl may process your Personal Information:
(a) for the purpose of providing you with the information or services you have requested (in particular: sending the monthly box, sending a Newsletter, a commercial offer); and or
(b) for the purpose of collecting information allowing us to improve our Site, our products and services (in particular by means of cookies); and or
(c) for the purpose of contacting you about various events relating to L’Atelier du Fromage Sàrl, including in particular the updating of products / services and customer support.

3. Recipients

Only L’Atelier du Fromage Sàrl is the recipient of your Personal Information. These, whether in individual or aggregated form, are never transmitted to a third party, notwithstanding the subcontractors to which L’Atelier du Fromage Sàrl may call on (you will find more information about them in point 7 below below). Neither L’Atelier du Fromage Sàrl, nor any of its subcontractors, sells the personal data of visitors and Users of its Site.

4. Retention period

You have the following rights regarding your Personal Information, which you can exercise by writing to us at the postal address mentioned in point 1.

5. Computer Rights and Freedoms

You have the following rights regarding your Personal Information, which you can exercise by writing to us at the postal address mentioned in point 1.
Right of access and communication of data
You have the option of accessing Personal Information which concerns you.
However, due to the obligation of security and confidentiality in the processing of personal data incumbent on L’Atelier du Fromage Sàrl, you are informed that your request will be processed provided that you provide proof of your identity, in particular by producing a scan of your valid identity document (in the event of a request using our dedicated electronic form) or a signed photocopy of your valid identity document (in the event of a written request).
L’Atelier du Fromage Sàrl informs you that it will be entitled, if necessary, to oppose clearly abusive requests (by their number, their repetitive or systematic nature).
To help you in your process, in particular if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter developed by the Commission National Information Technology and Freedoms (the “CNIL”).

Right to rectify data
Under this right, the legislation empowers you to request the rectification, updating, blocking or even erasure of data concerning you which may prove to be inaccurate, erroneous, incomplete or obsolete.
Also, you can define general and specific directives relating to the fate of personal data after your death. Where appropriate, the heirs of a deceased person may require the death of their relative to be taken into account and / or the necessary updates to be made.
To help you in your process, in particular if you wish to exercise, on your own account or on behalf of one of your deceased relatives, your right of rectification by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter developed by the CNIL.

Right of opposition
The exercise of this right is only possible in one of the following two situations:
1. When the exercise of this right is based on legitimate reasons; Where
2. When the exercise of this right is intended to prevent the data collected from being used for commercial prospecting purposes.
To help you in your process, in particular if you wish to exercise your right of opposition by means of a written request addressed to the postal address indicated in point 1, you will find by clicking on the following link a model letter developed by the CNIL.

6. Response times

L’Atelier du Fromage Sàrl undertakes to respond to your request for access, rectification or opposition or any other request for additional information within a reasonable period of time which may not exceed 1 month from receipt of your request. .

7. Authorized service providers and transfer to a third country of the European Union

L’Atelier du Fromage Sàrl informs you that it uses authorized service providers to facilitate the collection and processing of the data you have communicated to us. These service providers may be located outside the European Union and communicate the data collected through the various forms on the Site.
We use the web services of international suppliers and providers who have themselves defined their privacy policies as part of their emailing, survey management and social media connection platforms via plugins. In this case, Google Analytics, Mailchimp and Survey Monkey are certified as compliant with the “EU-U.S. Privacy Shield Framework ”and the“ Swiss-U.S Privacy Shield Framework ”as service providers hosted in the United States.

8. Complaint to the competent authority

If you consider that L’Atelier du Fromage Sàrl is not respecting its obligations with regard to your Personal Information, you can address a complaint or request to the competent authority.

II COOKIES POLICY

When you first connect to the L’Atelier du Fromage Sàrl website, you are warned by a banner at the top of your screen that information relating to your browsing may be saved in files called “cookies”. Our cookie policy allows you to better understand the provisions we implement in terms of navigation on our website. It informs you in particular about all the cookies on our website, their purpose (part I.) and gives you the procedure to follow to configure them (part II.)

1. General information on cookies on the L’Atelier du Fromage Sàrl website

L’Atelier du Fromage Sàrl, as publisher of this website, may install a cookie on the hard drive of your terminal (computer, tablet, mobile, etc.) in order to guarantee you smooth browsing. and optimal on our website.
“Cookies” (or connection witnesses) are small text files of limited size which allow us to recognize your computer, tablet or mobile phone in order to personalize the services we offer you.
The information collected through cookies does not in any way allow you to be identified by name. They are used exclusively for our own needs in order to improve the interactivity and performance of our website and to send you content tailored to your areas of interest. None of this information is communicated to third parties except when L’Atelier du Fromage Sàrl has previously obtained your consent or when the disclosure of this information is required by law, by order of a court or any administrative or judicial authority empowered to know.
To better inform you about the information that cookies identify, you will find a table in the privacy center listing the different types of cookies that may be used on the L’Atelier du Fromage Sàrl website as well as their purpose.

2. Configuration of your preferences on cookies

You can accept or refuse the deposit of cookies at any time
When you first connect to the L’Atelier du Fromage Sàrl website, a banner briefly presenting information relating to the deposit of cookies and similar technologies appears at the top of your screen. This banner warns you that by continuing to browse the L’Atelier du Fromage Sàrl website (by loading a new page or by clicking on various elements of the site for example), you accept the deposit of cookies on your terminal. You are also deemed to have given your consent to the placement of cookies by clicking on the “I accept” button to the right of the banner at the top of your screen.
Depending on the type of cookie in question, it may be imperative to collect your consent to deposit and read cookies on your terminal.
a. Cookies exempt from consent
b. In accordance with the recommendations of the National Commission for Informatics and Liberties (CNIL), certain cookies are exempt from the prior collection of your consent to the extent that they are strictly necessary for the operation of the website or have the sole purpose of enabling or facilitating communication by electronic means. These include session ID, authentication, load balancing session cookies as well as cookies for customizing your interface. These cookies are fully subject to this policy insofar as they are issued and managed by L’Atelier du Fromage Sàrl.
c. Cookies requiring the prior collection of your consent
d. This requirement concerns cookies issued by third parties and which are qualified as “persistent” insofar as they remain on your terminal until their deletion or their expiration date.
As such cookies are issued by third parties, their use and storage are subject to their own privacy policies, which you will find a link to below. This cookie family includes audience measurement cookies (in particular Google Analytics), advertising cookies (which L’Atelier du Fromage Sàrl does not use) as well as social network sharing cookies (in particular from Facebook, Twitter and LinkedIn).
Audience measurement cookies establish statistics concerning the visits and use of various elements of the website (such as the content / pages you have visited). These data help to improve the ergonomics of the L’Atelier du Fromage Sàrl website. An audience measurement tool is used on this website:
Google Analytics, whose privacy policy is available (in French) from the following link: https://www.google.com/analytics/learn/privacy.html?hl=fr
Social network sharing cookies are issued and managed by the publisher of the relevant social network. Subject to your consent, these cookies allow you to easily share part of the content published on the L’Atelier du Fromage Sàrl site, in particular through a sharing application “button” depending on the social network concerned. Three types of social network sharing cookies are present on the L’Atelier du Fromage Sàrl site:
Facebook, whose cookie policy you can consult by clicking on the following link:
https://fr-fr.facebook.com/policies/cookies/
LinkedIn, whose cookie policy you will find by clicking on the following link:
https://www.linkedin.com/legal/cookie-policy?_l=fr_FR
Twitter, for which you will find the options dedicated to controlling or restricting the use of cookies as well as the cookie policy: https://support.twitter.com/articles/20170518#
You have various tools for configuring cookies
Most Internet browsers are configured by default so that the deposit of cookies is authorized. Your browser offers you the opportunity to modify these standard settings so that all cookies are systematically rejected or that only some of the cookies are accepted or refused depending on their issuer.
WARNING: We draw your attention to the fact that refusing to store cookies on your terminal is nevertheless likely to alter your user experience as well as your access to certain services or features of this present website. Where applicable, L’Atelier du Fromage Sàrl declines all responsibility for the consequences related to the degradation of your browsing conditions that occur because of your choice to refuse, delete or block the cookies necessary for the operation of the site. These consequences do not constitute damage and you cannot claim any compensation for this fact.
Your browser also allows you to delete existing cookies on your terminal or to notify you when new cookies are likely to be placed on your terminal. These settings have no effect on your browsing but make you lose all the benefit provided by the cookie.
Please read below the multiple tools available to you so that you can configure the cookies placed on your terminal.
e. Your Internet browser settings
f. Each Internet browser offers its own cookie management settings. To find out how to change your cookie preferences, you will find the links below to the help you need to access your browser menu provided for this purpose:
Chrome: https://support.google.com/chrome/answer/95647?hl=fr
Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies
Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11
Opera: https://help.opera.com/Windows/10.20/fr/cookies.html
Safari: https://support.apple.com/kb/PH21411?viewlocale=fr_FR&locale=fr_FR
For more information on tools for controlling cookies, you can consult the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.
For any questions or additional requests for information relating to this cookie policy, please contact us using our form.

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